Did you know people read refund policies before buying any product?
Basically, if the website grants a refund for the product due to reasonable causes such as malfunctions, glitches and such, buyers will be increasingly determined to complete their orders.
They will feel reassured.
And that’s great since that tremendously increases the conversion rate.
But do you know what happens if we offer a difficult process to get refunds? Users will lose trust in your company and they will most likely look somewhere else for their future purchases.
Choose the best solution for your customers
No request can be submitted beyond that limit
Or let the seller manage it manually
Manually or automatically, through the payment gateway previously used
Or insert the amount manually
You can decide to refund the order partially
You can set an optional expiration date on the validity of the coupon
After granting the refund
Allow refund requests only if the amount exceeds the configured threshold
The icon shown on the orders allows spotting quickly those including a refund request
User will receive a notification email
By sending a message and a file to provide detailed information
Set specific refund rules for simple products and single product variations
Showing a custom message on the product page
Seller and user will be informed about the current status of refund requests
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