SUPPORT the locals – ShopByLocals is an independent marketplace
for local shops around the world.

Build a powerful Q&A section in your product page so your customers can find a reply to their questions and buy without doubts.

How you can benefit from it

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  • Set the number of questions to show
  • Set FAQ mode to prevent users from adding new questions and answers
  • Set the number of answers to show for each question
  • Notify the seller via email as soon as a new question or answer is added to the product
  • Notify users as soon as an answer is added to a question posed by them
  • Give users the possibility to vote questions and answers
  • Let users report abuses
  • Show only a preview instead of the complete answer
  • Incognito mode for both questions and answers: the name of the author can be hidden
  • Send an email to all users that have purchased a specific product each time a new question is added to it
  • FAQ Mode: questions and answers are shown to users without the possibility of insertion
  • Possibility to show questions and answers right inside the specific tab or in any other spot of the page through the use of the specific shortcode
  • Publish questions and/or answers only after sellers approval
  • Unlogged users can insert questions and/or answers only after entering the name and email address in insertion form
  • Override the generated email templates from your theme

Answer to your customers’ doubts and persuade them to purchase once and for all

Users that purchase online always hesitate when they buy a product that they cannot see nor touch.

Put yourself in your potential customers’ shoes: everything they know about the product is represented by an image and a few descriptive lines, they are not able to verify personally the details, or to ask for further information to a salesperson as it would be in a real shop. How many questions would they ask before clicking on the purchasing button, and how frustrated are they purchasing blindly!

Set how many answers you want to display

Thanks to a controlled paging to keep your product page layout stable.

Take advantage of a voting system

In this way, users will highlight the most useful questions and answers


Activate an email notification process

You can receive a notification email for each new question about your products, in addition to notify the users that have previously written a question for that particular product

Hide inappropriate answers automatically

Your users will be free to identify all those out of place messages as “inappropriate content“


Protect the privacy of your users

With the anonymous mode, you will hide the name of whoever writes questions or answers

Encourage users to answer

To obtain a direct opinion of the people who have already purchased a product, you can send them an email asking to answer to a new question

Protect your site from annoying contents

Using Google’s captcha system, the No CAPTCHA reCAPTCHA.

Set questions and answers in product page

Choosing to show them right inside the specific tab or in any other spot of the page using the specific shortcode

Avoid spam on product pages

Questions and answers will be published only after seller approval

Enable unlogged users to insert questions and answers

Name and email address are mandatory in order to send the content

Create a FAQ system

Questions and answers will be shown to users, but only seller is be able to insert contents

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