SUPPORT the locals – ShopByLocals is an independent marketplace
for local shops around the world.

Privacy & Security

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Payment Security

Payments are processed by Stripe, PayPal, YourPay which allows SBL to deliver a seamless and secure online payment solution for clients. Utilising the latest security and fraud prevention tools, you can be assured payments are always safe and personal details are never compromised.

SBL uses strong encryption mechanisms, via an SSL certificate provided by Stripe, PayPal, YourPay, to secure transmission of your details. Stripe, PayPal, YourPay use an SSL platform that is PCI-DSS compliant ensuring it complies with the finance industry’s high security standards.

Private Information Protection

We highly value your privacy and take extra care of your personal information. We securely store all your private data, so that you can be sure that no one else will be able to view or modify your personal data or any information related to your activity in SBL.

SBL guarantees that we will never share your information with outside parties.

As SBL is a global marketplace and orders are fulfilled by our Sellers, we are required to provide the Seller of your order with information so that your package can be delivered.

SBL will never ask you for your username and password in an e-mail communication. Likewise, we will never ask you for your personal and private information, credit card number, credit card security code (CVV/CVC), social security number, or any other confidential information through e-mail. Sometimes you may receive e-mails that look like they were sent by SBL, while, in fact, they are fraudulent. Most often, such e-mails instruct you to send your login details or other private information in reply to the message. Do not provide your login details under any circumstances.

Your private information might be stolen and used to commit fraud.

We highly recommend you to store your SBL login details in a safe place and not to share them with anyone. If you suspect fraud or e-mail spoofing, please contact SBL customer care by emailing [email protected] immediately.

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