SUPPORT the locals – ShopByLocals is an independent marketplace
for local shops around the world.

Managing My Account

Table of Contents

Forget Your Password ?

If you can’t recall your SBL password, click Forgot Your Password? link on the log-in screen. Enter your e-mail address and we will send you instructions on how to obtain a new password within minutes. Follow the link in the e-mail to create a new SBL password. After you do so, you can log in to SBL with a new password.

Change Your Password

You can change your SBL password under Your Account → Personal Details → Edit. Simply enter your current password and your new password and click Update.

The next time you log in to SBL, make sure to use the new password. If you happen to forget your password, you can easily obtain a new one from the login page.

Joining SBL

You need not be a registered user to place an order at SBL, but having an account saves time with future purchases and enables you to track your orders/activities and view your order history.

You will also have the choice to receive the latest news from SBL so you will be the first to hear about special offers, promotions, discounts, free delivery campaigns and new products.

Joining SBL is quick and simple. To set up an account, just click Join in the top right corner of the SBL product pages and fill in a short registration form.


To access your SBL account, just click on Log-in on the top right corner of the product pages.

Viewing Your Orders

If you are a registered SBL user, you can view a complete history of your orders and check the status of recently placed orders under Your Account. This page lists all your orders together with detailed information about each one of them.

Your orders are marked as follows:

  • Open orders → orders that you have recently made and which have not yet been confirmed by the Seller
  • Closed orders → orders that have been confirmed and delivered

The status of each order is updated as the change takes place and is always visible to you. We also send an e-mail each time the status of your order changes, for instance, when your order is delivered.

Managing Personal Information

Your Account → Personal details contains all the basic information about you: your name, your e-mail address, your address, your phone number and your password.

We store your personal details securely and will never share them with any third parties. You can edit your personal details anytime.

If you want to view our site in a different language to our default setting, then you can update the main language section of your account profile.

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