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How to Turn on Vacation Mode

Table of Contents

How to Turn On Vacation Mode

With Vacation Mode, you can take a break from managing your SBL shop without worrying. To turn on Vacation Mode:

  1. Sign in to
  2. Click the Your Account icon, then click Shop Manager.
  3. Click Settings.
  4. Click Options.
  5. Click the Vacation Mode tab.
  6. Change the setting to On.
  7. Fill in a temporary shop announcement and Message auto-reply.
  8. Click Save.

Vacation Mode lets you put your shop on hold for a period of time, and is helpful if:

  • You’re temporarily unable to run your shop.
  • An emergency keeps you from being able to manage your shop.
  • You’re traveling or sick.
  • You need a quick break to catch up on current orders.

You can set an auto-reply that will be sent in response to any messages you receive while on vacation.

While your shop is on Vacation Mode

Your shop

  • A notice will appear at the top of your shop page saying that you’re taking a short break. The Add to cart button will be grayed out.
  • Your shop will still appear if someone searches for your exact shop name, but will not appear as an auto-suggestion in Search or other shopping tools.
  • Your items won’t appear in Search.
  • Other SBL members who visit your shop can sign up to be notified by email of your return.
  • You’ll have access to your orders, cases, and Messages.
  • You can issue refunds, cancel orders, and print SBL shipping labels.

When your shop is in Vacation Mode, you still need to uphold your commitments as a seller to your buyers. Fulfilling sold orders or participating in any open cases will still be required.

Your listings

  • You can make edits to current listings the same as you would when your shop is not on vacation.
  • You can list new items and save them as drafts. You won’t be charged a listing fee until the listing is actually published once you return from vacation.
  • If you have auto-renew turned on for listings in your shop, these listings set to auto-renew will continue to be charged a renewal fee when they expire.

How to turn off Vacation Mode

  1. Sign in to
  2. Click the Your Account icon, then click Shop Manager.
  3. Click Settings.
  4. Choose Options.
  5. Click Vacation Mode.
  6. Change the option to Off.
  7. Click Save.
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